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Quality Standards

Committed to excellence through rigorous quality management systems and adherence to international laboratory standards.

Quality Assurance Commitment

QualitySure operates under a comprehensive Quality Management System to ensure the accuracy, reliability, and integrity of all test results. Our testing is performed in accordance with ISO/IEC 17025 standards, providing clients with confidence in the quality of our results.

1. Laboratory Compliance

ISO/IEC 17025:2017

Testing Compliance

All laboratory testing is performed according to ISO/IEC 17025, the international standard for laboratory competence and quality management.

  • Validated and verified test methods
  • Competent and trained personnel
  • Traceable and reliable results
  • Continuous quality management

2. Standards Referenced for Drinking Water Testing

These standards are used as benchmarks for testing and sample analysis. They do not indicate laboratory accreditation.

SANS 241:2015

Testing Benchmark

South African National Standard for Drinking Water Quality - used to evaluate water samples.

  • Physical, chemical, and aesthetic parameters
  • Microbiological limits
  • Operational and health risk limits

ISO Analytical Methods

International Testing Standards

Analytical methods based on ISO standards to ensure accuracy, repeatability, and globally comparable results.

  • Validated and traceable analytical procedures
  • Aligned with ISO/IEC 17025 requirements
  • Recognised international benchmark methods

3. Food & Dairy Testing Standards

Government Gazette (Nov 1997)

Testing Benchmark

Microbiological standards for foodstuffs applied in testing.

  • Microbiological limits
  • Chemical composition requirements

Dairy Standard Agency Guidelines

Testing Benchmark

Standards for milk and dairy product quality applied in sample testing.

  • Milk and dairy product evaluation
  • Quality assurance verification

4. Technical Competence

Personnel Qualifications

  • BSc Hons Biochemistry
  • BSc Hons Water Utilisation
  • Microbiology specialists
  • Continuous training programs

Method Validation

  • Published standard methods
  • Equipment suitability testing
  • Measurement uncertainty assessment
  • Quality control verification

Facility Standards

  • Separate microbiology and chemistry labs
  • Environmental control
  • Security and access control
  • Waste management systems

5. Client Assurance

Our Commitment to Quality

All tests are performed following ISO/IEC 17025 standards, ensuring reliable and scientifically accurate results. Benchmarks like SANS 241 are used for testing comparison, not accreditation.

Quality Statement

QualitySure maintains a rigorous quality management system in line with ISO/IEC 17025 standards. While our lab is not yet formally accredited, all tests are performed with competence, accuracy, and traceability. Benchmark standards such as SANS 241 and USEPA methods are used for sample evaluation purposes only.